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Mon-Fri: 8am to 6pm

Saturday: 8am to 5pm

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(970) 317-2519

TERMS & CONDITIONS

  1. Estimate is an Offer. Unless stated otherwise in writing, you may accept our estimate,
    via your signature and return of the signed document to us, for 30 days from the date on the estimate. The
    estimate is otherwise void. Accepting the estimate creates a binding legal contract. The estimate may be
    withdrawn prior to acceptance.
  2. Deposit; Non-Refundable Portion. For projects exceeding $5,000.00, a fifty-percent
    (50%), deposit is required prior to the commencement of work. In the event you decide to cancel the
    contract, one-half of the deposit received is non-refundable.
  3. Payment in Full; Interest on Balances; Right to Mechanics Lien. Payment in full is due
    and payable upon substantial completion of the work. Sums that are due and payable but remain unpaid
    net-thirty (30) days of the issuance of an invoice shall accrue interest at the rate of 1.5% per month,
    compounding monthly. Notwithstanding any other term of this agreement, in the event of any payment
    default, Mountain Valley may file a mechanics lien against the real estate associated with the job site for all
    unpaid sums.
  4. Fees and Work Not Included in the Price. Unless specifically otherwise stated in writing,
    the price term herein does not include: taxes, permit fees, work of other trades to include (but not limited
    to) electricians, drywall repair, carpenters, engineers, structural, concrete, etc., or additional work caused
    by hidden conditions or work required by an inspector beyond the scope. The parties acknowledge and
    agree that Mountain Valley shall not have any responsibility for the repair of existing code violations or
    existing defects.
  5. Warranty; Sole Remedy & Disclaimer. Effective only upon receipt of payment in full,
    Mountain Valley a) warrants that its construction work (not to include demolition work) was performed in a
    workmanlike manner and that the work performed was performed consistently with applicable building code;
    and b) transfers and assigns to you any warranties that it receives from its suppliers for the products
    installed during the course of the work. Effective only upon receipt of payment in full, Mountain Valley also
    hereby agrees, for a period of one (1) year, free of charge, to return and remedy defects that fail the
    foregoing standard. Who decides: you and Mountain Valley shall select a third-party neutral jointly. If the
    third-party neutral agrees with you, then you agree to allow Mountain Valley to repair the defect(s) as your
    sole remedy under this agreement. Work by any other party on the defect alleged voids the warranty.
    Except as stated herein, PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND ANY EXPRESS OR
    IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
    MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT
    SHALL MOUNTAIN VALLEY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
    EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
    PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
    BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER
    IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
    IN ANY WAY OUT OF THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
    DAMAGE. YOU AGREE that Mountain Valley’s maximum liability, whether in contract or in tort, shall not
    exceed the price term of this agreement.
  6. Access. During normal business hours you shall provide reasonable access to and from
    the job site for all equipment, trucks and other vehicles used in connection with this project. Reasonable
    access to a water supply shall be provided by you and you shall also supply electricity (and heat, if the
    project is indoors) at no cost.
  7. No Disparagement. Mountain Valley has invested heavily in its reputation and goodwill.
    Therefore, for a period of two (2) years after the completion of the work, the parties hereto shall not badmouth or disparage each other to any third-party whatsoever, including, but not limited to, statements made
    on the internet.
  8. Mutual Indemnification. Each party hereto agrees to indemnify, defend, and hold the
    other harmless of and from and against any loss, cost, or damage of any kind (including reasonable
    attorneys’ fees) arising from the claims of third-parties to the extent such claims arise out of the work
    performed under this Agreement and are attributable to a party’s gross negligence or willful misconduct
    while the work was being performed.
  9. Mediation, Choice of Law, Forum Selection, Attorneys’ Fees and Costs. In the
    unlikely event of any dispute under this Agreement, including a dispute regarding the amount of fees or
    costs owed to Mountain Valley, or the quality of its services, including any claim of malfeasance or
    malpractice, such dispute shall be subject to mediation at the Denver Judicial Arbiter Group by a retired
    judge, or other attorney-mediator mutually acceptable to the parties. Mediation shall be held within 60 days
    upon written demand by any party to this agreement. The cost of mediation shall be split evenly between
    the parties. Only after mediation is completed, and has failed, shall any party have a right to proceed in
    Court. The parties agree that, in such event, jurisdiction and venue for any dispute shall only be proper in
    the courts of the County where the work was performed and that Colorado law shall apply to this agreement.
    In court, the substantially prevailing party shall be entitled to an award of its attorneys’ fees and costs from
    the non-prevailing party.
  10. Agreed Upon Mark-Up. You agree to pay for products used in the course of the work, but
    not included in the initial estimate. Such products shall be marked-up 30% over cost to account for
    employee time at purchase, storage, and transport to the job site.
  11. Integration Clause. This agreement constitutes the entire agreement between the parties,
    and supersedes all other estimates or prior agreements, oral or written, and all other communications
    between the parties relating to the subject matter of this agreement.
  12. Hidden Conditions & Hazardous Materials. You agree to disclose to Mountain Valley
    any knowledge of hazardous materials (as defined by law) known or suspected. If, after beginning work,
    defects or other unforeseen conditions are discovered which could not reasonably have been discovered
    by Mountain Valley upon its initial inspection (e.g., invisible defects, hazardous materials, uncomforting
    construction materials are required or used, etc.), Mountain Valley shall have the right, in its sole subjective
    discretion, to terminate the agreement and you will be charged, and you agree to pay Mountain Valley, on
    a time and materials basis plus a standard 30% markup on the services and costs incurred as a result of
    such conditions.
  13. Terms Surviving Termination. Sections 2, 3, 5, 7, and 9 shall survive the termination of
    this agreement.
    CO Danger Advisory. Carbon Monoxide is known as “the silent killer “and is a deadly gas.
    Many of Mountain Valley’s services include work on fuel gas appliances that produce dangerous fumes
    such as carbon monoxide. We take dangers from carbon monoxide very seriously and urge you to do the
    same. You are required by Colorado State Law to have a Carbon Monoxide detector within 15 feet of any
    sleeping areas and a smoke detector in every sleeping area.
    Consent to Receive Marketing Materials. By purchasing our services you agree to receive
    marketing materials to include but not limited to phone calls, emails, and text messages. You may opt out
    at any time. We do not sell your data to any third party.

Our Customers Say It Best!

Longmont, Loveland, Windsor and Estes Park Plumbing and HVAC Service Company Delivering Round-the-Clock Support

We service and install boilers, water heaters, side arms, central AC, mini splits, sinks, faucets, toilets, and much more. We also provide repiping and new construction services. Give us a call today to schedule an appointment or get a free estimate on the work you need.

With over 15 years of local experience, Mountain Valley is your expert for all things Plumbing, Heating, and Cooling. We staff expert technicians who provide prompt and courteous service.

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Why Choose Mountain Valley
for Your Plumbing and HVAC Repairs?

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Flat Rate Pricing

We price our services based on the job, not the number of hours it takes. You can rely on us to complete the work quickly and efficiently, without any concerns.

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Background Checked Technicians

We prioritize the safety and comfort of our customers, which is why we thoroughly screen all of our service technicians before hiring them.

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Mon - Fri: 8am to 6pm
Saturday: 8am to 5pm

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